Privacy Policy
Effective Date: August 6, 2026
Last Updated: August 6, 2026
Privacy Policy
This Privacy Policy describes how Twiddly Brands LLC dba twiddlystore.com ("Company," "we," "our," or "us") collects, uses, discloses, stores, and protects information obtained through our website (the "Site") and the products, features, functionality, content, and services offered through the Site (collectively, the "Service"). This Privacy Policy is incorporated into and forms an integral part of the Terms of Service. In the event of a conflict between this Privacy Policy and the Terms of Service, the Terms of Service shall control except to the extent applicable privacy law requires otherwise.
By accessing or using the Site or the Service, you acknowledge that you have read, understood, and agree to this Privacy Policy.
1. Information We Collect
We may collect information you voluntarily provide, including your name, billing and shipping addresses, email address, telephone number, payment information, order history, customer communications, product reviews, account information, and any other information you choose to provide. We also automatically collect certain technical information, including your IP address, browser type, operating system, device identifiers, approximate geographic location, referring websites, pages viewed, clicks, scroll activity, session duration, and other usage information.
2. How We Use Information
We use information to operate the Site and Service; process and fulfill orders; verify transactions; prevent fraud; communicate with Users; provide customer support; personalize the shopping experience; improve the Site, Service, and Products; analyze website performance; conduct internal business operations; comply with legal obligations; enforce our agreements; and protect the rights, property, and security of the Company, Users, and others.
3. Cookies and Similar Technologies
The Site uses cookies, pixels, web beacons, local storage, and similar technologies to remember preferences, maintain shopping cart functionality, authenticate Users, analyze Site usage, measure marketing performance, personalize content, and improve the overall operation of the Service. Users may modify browser settings to refuse certain cookies; however, portions of the Site or Service may not function properly.
4. Analytics and Advertising Technologies
The Company may use Google Analytics, Microsoft Clarity, Meta Pixel, Shopify analytics, and similar technologies to understand how Users interact with the Site, improve functionality, evaluate advertising effectiveness, analyze trends, detect technical issues, and enhance the customer experience. These technologies may collect information regarding browsing behavior, device information, clicks, scrolling activity, session recordings, and interactions with the Site.
5. Payment Processing
Orders are processed through Shopify and authorized third-party payment processors. Payment card information is transmitted using industry-standard encryption and is processed directly by the applicable payment processor. The Company does not store complete payment card numbers.
6. Disclosure of Information
The Company does not sell personal information. We may disclose information to Shopify, payment processors, shipping carriers, fulfillment providers, fraud prevention services, analytics providers, technology vendors, professional advisors, governmental authorities when legally required, and successors in connection with a merger, acquisition, restructuring, financing, bankruptcy, sale of assets, or other corporate transaction. Information is disclosed only as reasonably necessary for legitimate business purposes or as required by law.
7. Data Security and Retention
The Company maintains commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. While reasonable safeguards are employed, no method of electronic transmission or storage is completely secure, and the Company cannot guarantee absolute security. Personal information is retained only as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and maintain appropriate business records.
8. Privacy Rights
Depending upon applicable law and a User's state of residence, Users may have the right to request access to, correction of, deletion of, or portability of certain personal information and to opt out of certain targeted advertising or profiling activities. Where legally applicable, the Company recognizes valid Global Privacy Control (GPC) signals. Requests may be submitted using the support email published on the Site. Reasonable identity verification may be required before fulfilling a request.
9. Communications
The Company may send transactional communications relating to purchases, account activity, security, or customer service. Promotional communications will be sent only as permitted by applicable law, and Users may unsubscribe at any time by following the instructions contained in the communication.
10. Children's Privacy
The Site and Service are not directed to children under thirteen (13) years of age, and the Company does not knowingly collect personal information from children under 13. If such information is discovered, it will be deleted within a reasonable time.
11. Third-Party Websites
The Site may contain links to third-party websites or services. The Company does not control, endorse, or assume responsibility for the privacy practices, content, products, or services of third parties. Access to third-party websites is at the User's own risk and is governed solely by the applicable third party's terms and privacy policy.
12. Changes to This Privacy Policy
The Company reserves the right to modify this Privacy Policy at any time. Revisions become effective upon posting the updated Privacy Policy on the Site unless otherwise required by applicable law. Continued use of the Site or Service following the effective date of any revision constitutes acknowledgment of the revised Privacy Policy to the extent permitted by applicable law.
13. Contact Us
Questions regarding this Privacy Policy or requests to exercise applicable privacy rights should be directed to info@twiddlystore.com
By accessing or using the Site or the Service, you acknowledge that you have read and understand this Privacy Policy and consent to the collection, use, disclosure, retention, and protection of information as described herein and as otherwise permitted by applicable law.